Concept Note:

India has a massive frontline workforce talent pool, and their demand across businesses is only growing. It’s time to prioritize transforming employee experiences and providing them with proper hire-to-retire facilities. The process will require proactive adoption of technological solutions, realignment of benefits, rewards & recognitions, and enhancement of leadership empathy. And of course, amidst all these, organizations must also provide them with the opportunities to upskill, grow and progress in their careers. We discuss all the essential action items to transforming the frontline workforce experience in the digital age.